Huawei Reviews
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Payment Method
Huawei.com offers several payment methods for purchasing products or services. Customers can make payments using Bank cards, Mobile payment, HUAWEI Points, or third-party payment.
For in-app purchases, customers are taken to the HUAWEI In-App Purchases payment page after selecting to purchase an app. If the HUAWEI Wallet app is not installed, a prompt for its installation will appear.
The HUAWEI Wallet is a digital wallet that allows customers to add their bank cards, transportation cards, loyalty cards, coupons, access cards, and more. This makes it easier to carry around without the extra weight. With Huawei Pay, everything is in the palm of your hands, no need to handle cash or payment machines.
Huawei Pay is an easy and secure way to make payments with your HUAWEI device. Customers can add their bank cards to Huawei Pay to pay in stores with just a tap. Every transaction has to be authenticated by your fingerprint or passcode. Huawei Pay transactions receive the same fraud protection provided by your bank as when you use your bank card.
Huawei Pay uses a device-specific number known as a token instead of your bank card number to handle transactions. Your bank card number is not stored on your device or on Huawei Pay servers, and is not shared with merchants. When you pay with a debit or credit card, Huawei Pay doesn’t keep transaction information that can be tied back to you.
Customers can also use HUAWEI Pay or a third-party payment app to complete the payment. The platform supports most mainstream payment methods, including bank cards, carrier billing, HUAWEI Points, and other local payment methods.
Huawei FAQs
Huawei Alternatives
Here are some alternatives to huawei.com:
- Motorola Mobility: Known for its robust phones and easy bootloader unlock. It offers a variety of phones including a foldable one.
- Xiaomi: Offers good value for the price. However, it uses its own fork MIUI.
- Sony: Known for its superb cameras and high build quality. However, it does not offer long-term software support.
- Oneplus: Known for its light Android skin and fast devices. However, it does not offer a compact line.
- Google: Known for its additional features to integrate Android even more into the Google ecosystem.
- Samsung Electronics: A significant global player in several product categories, such as smartphones, TVs, refrigerators, washing machines, etc.
- Apple: A prominent American brand famous for its high-quality iPhones, iPads, and Mac computers.
- Zte: A competitor in the telecommunications industry.
- Ericsson and Nokia: Considered the most credible alternatives to Huawei in the current release market.
- TrueNAS: Considered the best overall Huawei Cloud Storage alternative.
These alternatives offer a range of products and services that may suit different needs and preferences.
How To Open A Huawei Account?
To open an account on huawei.com, follow these steps:
- Access the account login screen on your phone.
- Touch Register.
- Select the country/region for which the account is registered.
- Follow the onscreen instructions to complete the registration.
Please note:
- The country/region for which your account is registered does not allow modification. Make sure that you have selected the correct value for Select country/region.
- You can go to AppGallery > Me > Settings > Country/Region to change the service region.
- If you use your email address to register an account, an activation letter will be sent to your email address. You need to click the URL in the activation letter to verify your registration within 3 days. Otherwise, you will need to initiate the registration again.
- You will be able to gain access to Cloud, AppGallery, and other services after registering your account.
Alternatively, you can register a HUAWEI ID on your phone by going to Settings > Log in to HUAWEI ID > Register, then follow the onscreen instructions to register a HUAWEI ID. Enter the phone number associated with your HUAWEI ID and the verification code sent over a text message. After the verification is successful, enter a password to complete the registration. You can also enter the email address associated with your HUAWEI ID. You need to add a secure mobile number when you register your HUAWEI ID using your email address.
Huawei Return Policy?
Huawei.com has a 14-day return policy. Once products purchased on the website are delivered, customers have 14 days to decide whether to keep them. This period starts after the day the products are received. If a customer decides to return the products, they have a further 14 days to send the products back after submitting the return request. This period starts after the day the return request is submitted.
Customers can return the Extended Warranty within 14 days of purchase only by contacting the customer service team through Live Chat or Email. If products are being returned from addresses in the United Kingdom (excluding Jersey, Guernsey, and Isle of Man), a pre-paid return label can be obtained. Customers can choose the pick-up (Monday to Friday, excluding Bank Holidays) or drop-off service offered by the designated courier. If the return label provided is not used, customers may need to bear the cost of returning the products.
The products must be returned in a good and undamaged condition. Any reduction in the value of the product as a result of handling the goods more than necessary to inspect them will be the responsibility of the customer. To ensure a full refund, all accessories should also be returned.
Products can also be returned to Huawei for exchange within 14 days of receipt. Products can only be replaced with the same product. In case of technical problems related to payments with Paypal (for example, a double payment), Paypal will process the refund after performing a verification with Huawei.
If the products purchased are defective or turn out to be faulty, legal rights can be exercised. If customers wish to exercise their legal rights to reject products, they must return them. The costs of postage or collection will be paid by Huawei. It is recommended to use the original packaging when returning the products.
To submit a return request, customers can log in to their account, enter into "My Account", select "Orders", select the order to be returned/replaced, select "Return", select return reasons and the package status, and submit the return request. A return label will be sent via email. If purchased as a guest, the customer service team should be contacted. For other ways to inform about the decision to withdraw from the contract after 14 days, please see the Terms of Sales. The Extended Warranty can be canceled within 14 days of purchase only by contacting the customer service team through Live Chat or Email.
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